BACKGROUND:
The Reading Giraffe understand that your privacy is important to you and that you care about
how your personal data is used. We respect and value the privacy of everyone who visits this
website at https://www.thereadinggiraffe.co.uk and as described in Parts 5 and 6, below, we
do not collect personal data about you unless you contact us. Any personal data we do
collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance
of this Privacy Policy (is deemed to occur upon your first use of Our Site). If you do not
accept and agree with this Privacy Policy, you must stop using Our Site immediately.


1. Information About Us
Our Site is owned and operated by The Reading Giraffe as a Sole Trader.
Registered address: The Reading Giraffe, Stocksfield, Northumberland
Main trading address: The Reading Giraffe, Stocksfield, Northumberland
Data Protection Officer: Lauren Harrison
Email address: orders@thereadinggiraffe.co.uk
Telephone number: 07701 093 616


2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to
other websites. Please note that we have no control over how your data is collected,
stored, or used by other websites and we advise you to check the privacy policies of
any such websites before providing any data to them.


3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation
2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can
be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and contact
details, but it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.


4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data.
This Privacy Policy should tell you everything you need to know, but you can
always contact us to find out more or to ask any questions using the details in
Part 10.
b) The right to access the personal data we hold about you. Part 9 will tell you
how to do this.
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c) The right to have your personal data rectified if any of your personal data held
by us is inaccurate or incomplete. Please contact us using the details in Part
10 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose
of any of your personal data that we have. Please contact us using the details
in Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or
purposes.
g) The right to data portability. This means that, if you have provided personal
data to us directly, we are using it with your consent or for the performance of
a contract, and that data is processed using automated means, you can ask
us for a copy of that personal data to re-use with another service or business
in many cases.
h) Rights relating to automated decision-making and profiling. We do not use
your personal data in this way.
For more information about our use of your personal data or exercising your rights as
outlined above, please contact us using the details provided in Part 10.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have
the right to lodge a complaint with the Information Commissioner’s Office.


5. What Personal Data Do You Collect?
Subject to the following, we do not collect any personal data from you. We do not
place cookies on your computer or device, nor do we use any other means of data
collection.
If you send us an email, we may collect your name, your email address, and any
other information which you choose to give us.


6. How Do You Use My Personal Data?
If we do collect any personal data, it will be processed and stored securely, for no
longer than is necessary in light of the reason(s) for which it was first collected. We
will comply with our obligations and safeguard your rights under the GDPR at all
times. For more details on security see Part 7, below.
As stated above, we do not generally collect any personal data. If you contact us and
we obtain your personal details from your email, we may use them to respond to your
email.
Any and all emails containing your personal data will be deleted no later than 1 month
after the subject matter of your email has been resolved.
You have the right to withdraw your consent to us using your personal data at any
time, and to request that we delete it.
We will not share any of your data with any third parties for any purposes (other than
storage on an email server).
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7. How and Where Do You Store My Data?
We will only store your personal data in the UK. This means that it will be fully
protected under the GDPR.


8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes,
subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal
data, which might include yours, if we are involved in legal proceedings or complying
with legal obligations, a court order, or the instructions of a government authority.


9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details
of that personal data and for a copy of it (where any such personal data is held). This
is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal
addresses shown in Part 10. To make this as easy as possible for you, a Subject
Access Request Form is available for you to use. You do not have to use this form,
but it is the easiest way to tell us everything we need to know to respond to your
request as quickly as possible.
There is not normally any charge for a subject access request. If your request is
‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a
fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 1 month and, in any case, not
more than one month of receiving it. Normally, we aim to provide a complete
response, including a copy of your personal data within that time. In some cases,
however, particularly if your request is more complex, more time may be required up
to a maximum of three months from the date we receive your request. You will be
kept fully informed of our progress.


10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details (for the
attention of The Reading Giraffe)
Email address: orders@thereadinggiraffe.co.uk
Telephone number: 07701 093 616


11. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change our business in a way that affects
personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have
accepted the terms of the Privacy Policy on your first use of Our Site following the
alterations. We recommend that you check this page regularly to keep up-to-date.